US Shipping and Return Policy
We accept Paypal, VISA, MasterCard, American Express, and Discover. We do not accept personal checks, money orders or direct bank transfers.
We accept credit cards from the US, Canada, and 50 other countries, as well as PayPal.
Customers outside of New York do not have to pay sales tax. Since our company is based in and operates in New York City, we pay tax for sales generated in NY.
If you are not satisfied with your purchase for whatever reason we offer a 14 day money back guarantee. The order needs to be brand new in its original packaging. Please contact us at firstname.lastname@example.org with your order number. The customer is responsible for the return shipping unless it’s a mistake on our part.
Tracking your order
Tracking information will be sent out once it available with the email address that was provided during checkout. You can also track your order through your account in our system
We process orders within 1-2 business days, then ship domestic orders via USPS/ FedEx/UPS. Standard U.S. shipping takes 3-5 business days.